CPE Symposia

Across Canada, the COVID-19 pandemic has resulted in an increasing role and presence of pharmacy in primary care. How can this momentum, progress, and lessons learned be carried forward through the pandemic and beyond? This session will highlight the shifting dynamics of primary care and pharmacy through perspectives from Nova Scotia and Ontario. These insights, from emerging research and on-the-ground practice, seek to leverage the scope of pharmacists in contributing as key players to the primary health care landscape.




Dr. Jennifer Isenor is an Associate Professor at the College of Pharmacy, Faculty of Health and the Department of Community Health and Epidemiology, Faculty of Medicine at Dalhousie University in Halifax, Nova Scotia. She is an investigator with the Canadian Center for Vaccinology, an Associate Scientist with the Maritime SPOR Support Unit and Scientific Staff at IWK Health. Her clinical expertise is in geriatrics and has included inpatient, long-term care, and community practice. Her research focuses on health services and includes evaluation of the scope of practice of pharmacists, including immunizing and prescribing and geriatric-related research, with a focus on appropriate medication use, including deprescribing.


Jennifer Lake is a pharmacist and educator who recently completed her PhD (HSR) from Institute for Health Policy Management & Evaluation, University of Toronto. Her PhD explored how healthcare professionals' roles are negotiated in primary care teams with a focus on pharmacists in Family Health Teams. She was awarded an inaugural position as an OHT Impact Fellowship with North Toronto OHT/ IHPME and is implementing and evaluating interprofessional care for older adults in primary care.  Her research interests are how individuals and organizations interact to improve both the patient experience and equity within the healthcare system. You can follow her on twitter @jendlake 


Heather Hadden has a wealth of experience as a primary health care team pharmacist. She currently works at CarePoint Health, an Inter-Professional Care Team (IPCT) in Mississauga, which she helped to set up. Previously, she worked for over 10 years at The Credit Valley Family Health Team. She has certifications in smoking cessation, palliative care, insomnia, memory clinics, osteoporosis, and more. She is a University of Toronto Preceptor of the Year award for Pharmacy students and most recently, Heather is the 2021 University of Toronto Arbor Award recipient. She is a member and founder of a number of pharmacy and health profession associations.